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Buy For Me Guide

4 Easy Steps to Buy & Ship to You

We Buy It For You, Stress-Free



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Step One

Create Com&Buy Account

  • Copy the item URL from your favourite store (e.g., Taobao, Amazon JP).

  • Paste it into our search bar to add to your cart and place your order.

  • We’ll purchase it and notify you when it arrives at our warehouse.

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Step Two

Submit Buy For Me Order

  • Your order will be processed within one business day but may take longer if it is complex.

  • Orders usually take  5–12 working days to reach our warehouse (seller + shipping).

  • Contact us if urgent.

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Step Three

Ready to Ship

Note: You can submit anytime once you’ve confirmed to ship — even before your parcel arrives. Submitting the DO finalises your shipment, so no further changes are allowed.

Product Order Status

On the way - Shipped to our warehouse. ETA:  usually 3–12 working days.

Arrived - Your parcel has reached the warehouse; you'll be notified after processing.

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Step Four

Make Payment & Await Delivery

  • Once all packages arrive, you’ll receive a payment notice.

  • Complete payment on time to avoid delays.

  • After payment, we’ll ship based on your selected method.

Delivery Order Status

Pending - Delivery order submitted before all packages arrived at the warehouse.

View Order Details

Wait to Weight - Parcels are awaiting packing and weighing.

Wait for Payment - Pay for your shipment. notifications will be sent to you.

Shipped - Shipment is in transit to you. Click on  Order Tracking to track your shipment's progress.

Tips to Streamline Shipping & Payment

  1. Auto Payment for International Freight
    Save time by enabling auto payment. Make sure your account has enough balance to avoid disruptions.

  2. Auto Submit Delivery Order
    Set your default address to auto-submit delivery orders for added convenience.

  3. How to Enable
    Turn on these features in your Account Settings to simplify your process.

FAQ

What is Buy For Me?

Use our 'Buy For Me' service to browse products or send us the item URL. We’ll purchase it overseas and handle delivery straight to your door.

Add to cart directly when shopping at Taobao.com - Use our Chrome extension now

Click Here to view service fee calculation

View more information Here

Paste your product URL, or search for products on the search bar at the top of the webpage. Or click Here, add your items to the cart, top up your account, and check out.

You will be prompted to Top Up your account before you checkout. The payment methods we accept can be found Here