How to Buy from Tmall.hk (天猫国际)
Tmall.hk is Alibaba’s official cross-border ecommerce platform, designed to offer authentic international goods to Chinese consumers. But what many don’t know is that international buyers can also take advantage of the platform—especially with the help of reliable agents. Whether you're a reseller, dropshipper, or personal shopper, this guide will help you understand how to buy from Tmall.hk and get products delivered globally.
What is Tmall.hk?
Tmall.hk (天猫国际) is the international version of Tmall.com, catering specifically to cross-border trade. It allows overseas brands to sell directly to Chinese consumers without needing a physical presence in China.
Key features of Tmall.hk:
- Cross-border B2C platform
- No Chinese business license needed for sellers
- Products are shipped from overseas warehouses
- Goods are usually imported under bonded warehouses
- All products are authentic and branded
Though it's primarily made for Chinese buyers purchasing overseas goods, savvy international shoppers are using it to access unique products and brand deals not available elsewhere.
Can You Buy from Tmall.hk as an International Buyer?
Yes, but with limitations. Tmall.hk is not optimised for overseas shoppers, and:
- It doesn’t offer direct international shipping to most countries.
- The site is fully in Simplified Chinese.
- Payment methods like Alipay are required.
- Verification of Chinese ID may be needed for delivery within China.
That’s why many international buyers turn to Tmall.hk buying agents who help bridge the gap.
What Products Can You Find on Tmall.hk?
Tmall.hk specialises in authentic, imported goods across these categories:
- Health supplements
- Luxury skincare and cosmetics
- International baby products
- Overseas fashion brands
- Imported food and beverages
- Household appliances
Benefits of Buying from Tmall.hk
- Authenticity
All products on Tmall.hk are required to come from authorised sellers or brand owners, with verification and vetting by Alibaba. - Competitive Pricing
International brands use Tmall.hk to test the Chinese market, sometimes offering launch discounts or lower-than-market rates. - Huge Variety
More than 29,000+ global brands use Tmall.hk—from Japan, Korea, USA, Australia, and beyond.
Challenges for International Buyers
Tmall.hk is not friendly for foreign users. Here's why:
- Language Barrier
The site is fully in Simplified Chinese, with no official English version. - China-Only Shipping
Most sellers only ship within China, or to bonded warehouses in specific Chinese cities. - Alipay Required
Many listings require Alipay or Chinese payment methods, which foreigners might not have. - Identity Verification
Some orders require Mainland Chinese ID, especially if stored in bonded warehouses.
How to Buy from Tmall.hk (Step-by-Step)
Com&Buy makes purchasing from Tmall.hk simple for international buyers. Here’s how it works:
- Send the product link from Tmall.hk to Com&Buy.
- Com&Buy purchases the item using local Chinese payment methods.
- The goods are delivered to Com&Buy’s China warehouse.
- Com&Buy consolidates your items (if you have multiple) and ships them to your country.
Ready to Buy from Tmall.hk?
With the right tools and a reliable buying agent, Tmall.hk becomes a valuable sourcing platform for ecommerce sellers and international shoppers. You’ll unlock access to thousands of overseas brands with authentic stock at competitive pricing.
