Ship For Me Guide

You buy and ship to our address, and we will deliver to your desired shipping address.

HOW IT WORKS

1. Submit Ship For Me (Step 1-2)

2. Submit Delivery Order (Step 3-4)

Step 1

Get Your Warehouse Address

• Login to My Account and get your free warehouse address

• After you have purchased the item(s), deliver it to our warehouse

Step 2

Submit Ship For Me Order

• Users must provide accurate information to Com&Buy for custom clearance before the package arrives at the warehouse.

• Method 1: Submit by Shopping Assistant Chrome extension

• Method 2: Fill out the form

• Method 3: For bulk orders, submit by Excel

Step 3

Ready to Ship

• If you're ready to finalise your order and ship to you, by combining the parcels, proceed to Submit Delivery Order

Product Order Status

On the way - Seller has shipped, waiting for the package to arrive at the warehouse.

Arrived - notification will be sent to you once the package arrives at the warehouse.

Step 4

Make Payment & Await Delivery

• After all the package arrives in the warehouse, you will receive a payment notification.

• The delivery time of the shipment is subjected to the selected shipping method.

Delivery Order Status

Pending - Delivery order submitted before all packages arrived at the warehouse.

View Order Details

Wait to Weight - Parcels are waiting in line for packing and weighing.

Wait for Payment - Pay for your shipment. notifications will be sent to you.

Shipped – Shipment is in transit to you. Click on  Order Tracking to track your shipment's progress.

Video

Watch the video to better understand how to submit your orders for Ship For Me and Buy For Me.

Step 1

Get Your Warehouse Address

• Login to My Account and get your free warehouse address

• After you have purchased the item(s), deliver it to our warehouse

Step 2

Submit
Ship For Me Order

• Users must provide accurate information to Com&Buy for custom clearance before the package arrives at the warehouse.

• Method 1: Submit by Shopping Assistant Chrome extension

• Method 2: Fill out the form

• Method 3: For bulk orders, submit by Excel

Step 3

Ready to Ship

• If you're ready to finalise your order and ship to you, by combining the parcels, proceed to Submit Delivery Order

Product Order Status

On the way - Seller has shipped, waiting for the package to arrive at the warehouse.

Arrived - notification will be sent to you once the package arrives at the warehouse.

Step 4

Make Payment & Await Delivery

• After all the package arrives in the warehouse, you will receive a payment notification.

• The delivery time of the shipment is subjected to the selected shipping method.

Delivery Order Status

Pending - Delivery order submitted before all packages arrived at the warehouse.

View Order Details

Wait to Weight - Parcels are waiting in line for packing and weighing.

Wait for Payment - Pay for your shipment. notifications will be sent to you.

Shipped – Shipment is in transit to you. Click on  Order Tracking to track your shipment's progress.

Video

Watch the video to better understand how to submit your orders for Ship For Me and Buy For Me.

Tips for Streamlining Your Shipping and Payment

1. Auto Payment for International Freight Charges

• Automate your international freight payments to save time. Ensure you have sufficient balance in your account to avoid any disruptions.




2. Auto Submit Delivery Order

• Enable automatic submission of delivery orders for added convenience. Just set your default address in your account settings to make this feature work seamlessly.




3. How to Activate These Features

• Go to your account settings to turn on these features and enhance your shipping and payment process: Account Settings

What is Ship For Me?

When you use our 'Ship For Me' service, you take care of purchasing the products you want from overseas. Once you've made your purchase, simply have the items shipped to our warehouse. From there, we'll manage the process, ensuring safe and efficient delivery of your products right to your doorstep.

How to calculate service fee for Ship For Me?

Click Here to view service fee calculation

How do I know how much is the Shipping Fee?

View more information Here

What is Tracking Number?

Tracking number is the Express number from when you make the purchase. Kindly note that Tracking number is NOT Order number. If you do not have a tracking number yet, it means that your seller has not shipped out the items yet, please wait until items are shipped.

Where to find the warehouse addresses for the different countries?

Where to find the warehouse addresses for the different countries?
A: Click Here to get your Free Warehouse Address

How to submit order for Ship For Me?

There are 3 different ways to submit your order. Please submit only via 1 method. Click Here to submit your Ship For Me order

How to make payment?

You will be prompted to Top Up your account before you checkout. The payment methods we accept can be found Here