Service Fee (How to calculate)

Ship For Me ➜ You Buy, We Deliver

Get your free warehouse address

Whether you are shopping online or on vacation in these countries, you can instruct the store sellers to send to the warehouse address and combine the parcels, and forward the parcels to you.


One Payment

  • Shipping Fee + Service Fee (if any)

Service Fee

  • Parcel Receiving
    • S$2 per parcel ➜ Taiwan, Korea, Malaysia, Thailand, Vietnam, Philippines and Japan
    • Free ➜ China

  • Cash on Delivery of Seller Delivery Fee
    • 10% or minimum S$2 per transaction

  • Parcel Consolidation
    • Free ➜ all warehouses

  • Storage Period
    • Free for 30 days.

Submit Order ➜ click here


Packages that can be shipped together are consolidated in the same warehouse.

Product inspection not included in service fee unless instructed (Opt for Photo Taking service). Opening package risks missing or damaging items. Receive shipment directly from seller for original state.

Visual inspection of the outside packaging.

Shipments status can be tracked online.


Buy For Me ➜ We Buy and Deliver

Place the order based on the customer's request and any form of instructions to the seller.

Your order will be processed within one business day but may take longer if it is complex.

Before placing an order, confirm the seller's inventory and delivery details. Shipping times will vary between sellers (1-5 working days).

Contact us in advance if you expect the seller to ship within 3 days


Two Payments

  • First Payment ➜ Product Cost + Seller Delivery Fee 
  • Second Payment ➜ Shipping Fee + Service Fee

Service Fee

  • China
    • S$1 per item ➜ Buy from Taobao, 1688, Tmall
      • one option is one item; multiple quantity of one option is one item
      • mobile-only purchases is an additional S$10.00 per item
        • Guide on how to buy from Taobao, 1688, Tmall ➜ click Here

    • S$10 per order ➜ Buy from Xianyu
      • each checkout is one order
        • Guide on how to buy from Xianyu ➜ click Here

    • S$10 per item ➜ Buy from Weidian, Douyin, JD, DangDang, PaiPai, Pinduoduo, Yangkeduo, shopping sites in China
      • one option is one item; multiple quantity of one option is one item

    • S$10 per item ➜ Buy from Tmall.HK
      • one option is one item; multiple quantity of one option is one item


  • Taiwan, Japan, Korea, Thailand, Malaysia, Vietnam, Philippines, Singapore
    • S$10 per item ➜ Buy from shopping sites in TW, JP, KR, TH, MY, VN, PH, SG
      • one option is one item; multiple quantity of one option is one item
      • For sellers accepting only bank transfers, Transfer Fee starting NT$50, JP円350, KR₩2,500, RM10, TH฿50, VN₫35000, SG$2 per transaction will be charged.
        • Guide on how to buy from TW, JP, KR, TH, MY, VN, PH, SG ➜ click Here


  • Others
    • With an additional S$10 per item
      • Virtual items
        • Receipt acknowledgement is necessary before the release of the downloadable file, given that payment to the seller is irreversible and made in advance.
      • Auction / Bidding

    • With a minimum of S$10 per item
      • Special Request
        • Depending on the complexity of the request; for example, urgent order, offline retail purchases, purchases at specific time, concert ticket, or any process that deviates from the norm.

Submit Order

  • If the product link is in CNY/RMB can use the search bar, or, click Here to submit the order (Add to cart)
  • For other currencies, please use the forms below to submit your order: (Paste product link/URL at Option Remark)
    • Taiwan ➜ click Here
    • Korea ➜ click Here
    • Japan ➜ click Here
    • Malaysia ➜ click Here
    • Thailand ➜ click Here
    • Vietnam ➜ click Here
    • Singapore ➜ click Here
    • Philippines ➜ click Here

Parcel Receiving ➜ Free in all warehouses

Parcel Consolidation ➜ Free in all warehouses

Free Storage for 30 days.

Packages that can be shipped together are consolidated in the same warehouse.

Fees to support :

  • Com&Buy staff with successfully placing your order, making the payment and shipping of the goods.
  • Most of the page details have been translated from a foreign language into English or are compatible with our forms, so that you can easily select the options.
    • Sites such as
      • Taobao, Tmall, 1688, Xianyu, JD, Weidian 
      • Books.com.tw, PChome, ShopeeTW, Ruten, Yahoo! Mall, momoshop
      • LazadaMY
      • yes24, gmarket, dotorisup, nbkorea, oliveyoung
      • Rakuten
  • Allow for two-way communication between the seller and you, with Com&Buy acting as a translator and transmitter of the message.
    • See examples ➜ click here
      example 1
      example 2

Product inspection not included in service fee unless instructed (Opt for Photo Taking service). Receive shipment directly from seller for original state.

Visual inspection of the outside packaging.

Order status can be tracked online.


Weight Calculation ➜ Shipping Fee


Freight charges are determined by the higher of the actual weight or volumetric weight, and are calculated based on the final weight & measurement of the packaged shipment.

Actual Weight is exactly what the product weighs including packaging ➜ shipment unit in kg

Volumetric weight takes into account the length (L), width (W) & height (H) in centimetre (cm) of the package that you are shipping ➜ shipment unit in kg or m3 aka cbm


example of a combined shipment

  • Parcel A: 0.32kg + Parcel B: 0.18kg + Parcel C: 0.48kg ➜ Final weight of the packaged shipment is 1kg
    • Com&Buy will charge you 1kg

    example 1. China to Singapore by Air : L x W x H in cm / 6,000 = kg

    example 2. China to United Kingdom by Air : L x W x H in cm / 5,000 = kg

    example 3. China to Singapore by Sea : L x W x H in cm / 1,000,000 = m3 aka cbm



Other Calculation


Value Added Services ➜ click Here to find out more

  • GST 9% Singapore will be charged only if
    • Air Freight: Declared value above S$400
    • Sea Freight: Declared value above S$0

  • Individual Customs Clearance (Company)
    • from S$50 per shipment

  • Oversized/Overweight
    • from S$65 per parcel

  • Repackaging
    • Pack into smaller box from S$2 per parcel

  • Reinforcement Packaging
    • from S$2/kg per packaging material request

  • Additional Service
    • Forklift, Wooden Crate Packaging, Manpower for delivery by the staircase

  • Insurance
    • from 5% per shipment

  • Photo-Taking (Product Inspection)
    • from S$2 per parcel (take up to 3 photos)

  • Quantity check
    • from S$2 per item (count up to 10 quantity)

  • Storage Overdue
    • S$1/day per parcel


If value-added services are needed, it is necessary to inform in advance, and additional charges may apply for such requirements, subject to availability.

Please note that services not mentioned on our website are not provided unless specifically requested.