How to calculate (Service Fee)

1. Buy For Me Calculation: How to get the Total Payable Product Cost

Kindly note that there are Two payments for Buy For Me.
- 1st payment for Product Cost
- 2nd payment for Shipping Cost
The service fee (if applicable) will be charged together with the 2nd payment.

If the seller did not ship within 7 business days, your order shall be assumed as Preorder.
Please understand your seller's stock level before submitting the order.
Please note that the applicable service fee will not be refunded.

Ask seller questions/Price offer, S$1.00 each. Please list all questions for the seller at once. (If order placed, can be used to offset the service fee)
This service included forwarding the reply to & fro, and translation.

To get a quote: If the product link is in CN¥, paste it onto the search bar and fill in the Product Name & Price then add to cart.


Websites supported by the search bar.
China: Taobao, 1688, Tmall, dangdang, JD, weidian, suning
Taiwan: books, momoshop, pcstore, ruten, tw.mall.yahoo, friday
Korea: gugus, dotorisup, around101
Japan: locondo

Otherwise, please refer to our Exchange Rate

∴ Total CNY / Exchange Rate + Service Fee = Total Payable (Product Cost)

✦ Taobao • Tmall • 1688 • JD • Dangdang ✦ 淘宝 • 天猫 • 京东 • 当当 ✦
Buy For Me service fee: S$0.70 per item (color/size difference is considered as 1 item; multiple quantity of 1 item = 1 item)

Easily add items to cart by using our Chrome extension
Alternatively, to get the link: Click on 分享 (Share) then 复制 (Copy)


If the websites is from HongKong, ℯℊ tmall.hk (Please refer to Special Request)



✦ Xianyu • Weidian • oWhat • Xiaohongshu ✦ 闲鱼 • 微店 • 小红书 ✦
Buy For Me service fee: S$5.00 per transaction/seller/order (1 seller 1 checkout 1 order, can be multiple listing but at the same time)

Weidian: Fast order link will be 1 listing 1 checkout

Xianyu: No shopping cart, thus, 1 listing 1 checkout. Multiple listings of the same seller must be submitted together as One Product ID


          Welcome kpop idol cards, figurines/toys, antique, collectors, etc.

Click here to view the example combining into 1 order & how to copy Xianyu link.

State the ones you want in the remark field and will be forwarded to the seller. Alternatively, if you have images for reference (circle your choices), please send the image in collage format via WhatsApp with the Product Order ID indicated to avoid misunderstanding. Leave in the remark field, such as Refer to WhatsApp.


   


Click here to view the examples of Asking Price (if you can write to us in Chinese (ℯℊ Idol Names), please do so to avoid miscommunication).

     


Click here to view the steps to Reserve the item.



Click here to view example of the seller shipped without Tracking Number (additional fee).

It will require additional resources in monitoring as it arrives, thus, the fee for the Buy For Me - Special will apply.


              


To avoid this cost, you can check out their Weibo account for the tracking number and provide us.
For this type of order, the seller does not specifically tell when they will ship but having to regularly visit for updates.
You can use our warehouse (2. Shenzhen) contact number to get the tracking number.



✦ WeChat • yupoo • Weibo • QQ • VIP • Official Stores ✦ 微信 • 又拍网 • 微博 • 唯品会 • 官方网址 ✦
Buy For Me service fee: S$10.00 per transaction/seller/order

WeChat does not have link, please create the link: https://wechat.com/username (Replace the username to the Seller user ID).
Please note that the payment to sellers is usually transferred immediately into their bank accounts.
The transactions are irrevocable and thus refunds are not available.

∴ Total NTD or KRW or JPY / Exchange Rate + Service Fee = Total Payable (Product Cost)

Buy For Me service fee: S$5.00 tranaction/seller/order

For mercari.jp: 1 listing 1 checkout.
If the seller only accepts bank transfers as the only payment method, you will be charged with a Transfer Fee.
Transfer Fee to the sellers (in TW, JP, KR): NTD30, JPY324, KRW1,000 per transaction

Send us the Product URL with your Option + your username, we will add to your cart if the sites are not supported by our search bar.

Some sellers charge by fixed price or by piece or by weight.
In some cases, the seller will only notify us of the charge at the time of shipment or when the goods arrive through the warehouse.
Domestic transportation costs are known under different circumstances.
If you are not willing to pay for the domestic shipping fee, you can purchase and use our ShipForMe.
China: 到付/COD to our warehouse for a fee of 10% or minimum S$1.00 each transaction of the 到付/COD amount.
Taiwan/Japan/Korea: 到付/COD to our warehouse for a fee of S$5 per package. Must be informed in advance, otherwise, the package will be rejected.
Please ensure sufficient account balance for deduction of the domestic shipping fee. The excess of the account balance can be used to offset the international shipping fee.

Buy For Me service fee: S$5.00 per item per bid
∴ Total Product Cost / Exchange Rate + Service Fee = Total Payable (Product Cost)

ℯℊ Bid starts from RMB1805, you submitted RMB2005. The bid exceeds RMB2005, we will close the order as an unsuccessful bid.
If you want to increase the Final amount before the bid exceeds the Final amount and/or before we close the order and the auction is still open for bidding, each increment is S$5.00 per item.
Normally, when setting the highest bid, the auction will proceed automatically. But Xianyu auction is different, must bid manually.

ℯℊ Xianyu Auction: The service fee shall be Xianyu S$5 + Auction S$5 per bid

Buy For Me service fee: S$5.00 per transaction/seller
∴ Total Product Cost / Exchange Rate + Service Fee = Total Payable (Product Cost)

If the order is shipped after 7 business days from the order date, please note that the order will be considered as a Preorder.
Please be aware of the seller’s delivery date, if it's not specified, please order only if you can wait.
We have no control over the seller's inventory & processing speed and we seek your understanding. Before you place an order with us, please understand the seller's inventory level.

Repeated questioning on the seller’s delivery date may be charged at a rate of S$5.00 each under Special Request.

Buy For Me service fee: *S$5.00 per item
∴ Total Product Cost / Exchange Rate + Service Fee = Total Payable (Product Cost)

Starting from minimum S$5.00 per item.
Such as offline store purchase, custom-order, depending on how complex the request is. Buy from other countries. Any (process) out of the norm. Subject to availability.

ℯℊ tmall.hk: Buy For Me service fee: S$10.00 per item

Buy For Me service fee: *S$5.00 transaction
∴ Total Product Cost / Exchange Rate + Service Fee = Total Payable (Product Cost)
Subject to availability

Transfer Fee to the sellers (in TW, JP, KR, CN): minimum NTD30, JPY324, KRW1,000, CNY10 per transaction

For Virtual Product proceed to Submit Delivery Order

1. Select Virtual Warehouse when you submit
2. Must submit Delivery Order and select Self Collect Point

3. Please proceed to make the payment and acknowledge 'Goods Received'.
4. After received, then we will proceed to do the transfer.

For Pay on Behalf (Daifu) - (click here)

The exchange rate is floating and it will change from time to time.

The current effective exchange rate for BuyForMe orders is

SG$1.00: CN¥4.65 KR₩780 JP円75 NT$19 RM2.9

Effective date: August 11, 2021        Last updated: 1:13 pm


All Buy For Me orders is only shipped to Com&Buy's warehouse and for export only.

Com&Buy will usually process your order within 1 business day and may take longer depending on the complexity of your order requirements.
Orders submitted outside business hours will be processed on the next business day.

"Buy For Me" service only places the order based on customer's request and any form of instructions to the seller. If you need value-added services, please select accordingly when submitting Delivery Order.


2. Ship For Me Calculation: How to get the Total Payable Shipping Cost

Kindly note that there is only One payment for Ship For Me
- Only payment for Shipping Cost
Service fee (if applicable) will be charged together.

To get a quote: You will need to have the weight and measurement of the package, such as Length, Width and Height in cm.

Storage Period: FREE for 30 calendar days (subject to the actual receipt of the parcel).

∴ Total Shipping Fee + Duty & Taxes (if any) = Total Payable (Shipping Cost)

Ship For Me service fee: Consolidate FREE


Monday to Friday: 9:00am - 12:00nn, 1:30pm - 6:00pm
Saturday: 9:30am - 12:00nn
Sunday, Eve & Public Holiday: Closed


Packages that can be shipped together are consolidated in the same warehouse.
"Ship For Me" service only provides transportation. If you need value-added services, please select accordingly when submitting the delivery order.


3. Weight Calculation: How to get the Total Payable Weight


For all shipments, freight will be charged based on actual weight or volumetric weight (whichever is higher). Shipping fee included delivery to doorstep by lift.
If the goods cannot be carried by lift, fees will be charged for manpower to carry by the stairs (subject to availability). For remote areas, please check with us.
The shipping charges you will be charged are based on the final weight. The final weight is the weight of the shipment after it has been packaged by the warehouse.
All measurements are in centimetre.


1. Actual weight is exactly what the product weighs including packaging = kg

2. Volumetric weight takes into account the length, width & height of the package that you are shipping.
example 1. China to Singapore: Length*Width*Height in centimetre / 6,000 = kg
example 2. China to United States: Length*Width*Height in centimetre / 5,000 = kg

3. Volume weight takes into account the length, width & height of the package that you are shipping.
example 1. China (Sea Bulky) to Singapore Length*Width*Height in centimetre / 1,000 000 = m3 m3 aka cbm