How to calculate (Service Fee)

1. Buy For Me Calculation: How to get the Total Payable Product Cost

To get a quote: If the product link is in CNY, paste it onto the search bar and Product Name & Price then add to cart.
Otherwise, please refer to our Exchange Rate or Contact Us.

Kindly note that there are Two payments for Buy For Me.
- 1st payment for Product Cost
- 2nd payment for Shipping Cost
Service fee (if applicable) will be charged together with the 2nd payment.

If you submit an order without stating Preorder in the remarks, and the seller did not ship within 7 business days, your order shall be assumed with the intention that you do not wish to wait and will be cancelled. Please note that the applicable service fee will not be refunded.

Buy For Me service fee: S$1.00 per seller FREE (Promotion until 30 November 2020)
ie. Total CNY / Exchange Rate + Service Fee = Total Payable (Product Cost)

Easily add items to cart by using our Chrome extension
Alternatively, to get the link: Click on 分享 (Share) then 复制 (Copy)

Buy For Me service fee: *S$3.00 per item or per link or per seller or per order
ie. Total CNY / Exchange Rate + Service Fee = Total Payable (Product Cost)

Please follow the steps below:
1. Paste the link onto the search bar
2. Paste the Product Name & Price then add to cart (Domestic usually RMB 8-23)
3. Topup Account Balance and checkout from the cart
4. Submit delivery order
5. Pay for your shipment and wait to receive

e.g. Multiple items in 1 link must be submitted together as 1 Product ID then it will be charged as 1 item.
Please follow the steps below:
1. State the ones you want in the remark (Remarks will be communicated to the seller, the seller must be able to understand.)
2. Provide the image via WhatsApp with the Product Order ID indicated to avoid misunderstanding. If you have an image for reference, please remark Refer to WhatsApp. (Only 1 image will be forwarded to the seller, subsequent will be charged at S$2 per image.)

Welcome kpop idol cards collector, figurines collector, etc.
Examples are shown below (image) of submitting Xianyu 闲鱼 orders when you have multiple items or negotiated price with the seller.




Xianyu Guide 闲鱼

图片上有价格Images with # hashtags number are usually the price
不议价,不讲价the price is non-negotiable, please do not ask if can negotiate as sellers may blacklist us
自带价, 问价不回your offering price in RMB, asking for price sellers will not reply
排,蹲,宣offline auction or queue, ballot, preorder/spree
仅展示, 不出Display their collections, not selling
¥¥ 我收, 收回 or 标价收Looking to buy and not selling
来过last seen (You can view the seller's last seen timing)
专柜购入,保正,正品bought from the store, authentic
同款/非replica
无损, 无瑕疵no defects
走转//转转转 is another mobile app for 2nd hand goods
转现Payment to sellers by transferring immediately into their bank accounts. The transactions are irrevocable and thus refunds are not available.
标价非最终售价, 标价无意义 or 价格为定金Not selling price, is only a Deposit. Please note that the payment to sellers is usually transferred immediately into their bank accounts. The transactions are irrevocable and thus refunds are not available.
出, 直出,直拍Selling, usually available, Direct buy
卖掉了,已卖Sold out
包邮Domestic shipping included
不包邮Not included domestic shipping, usually RMB 8-23
专人专拍,已预留,至月日Reserved, not for sale
描述Description, please read the listing. Price usually stated there
瑕, 瑕疵Defects
Tied to - bundle purchase

We can contact the seller on your behalf, please be patient and wait for the seller to reply.
Please list all questions at once. Asking sellers repeatedly may leave a bad impression and bad review, thus making it difficult to deal with.

Please collage the photos and send along with the questions.

Inquiry to the seller: Free first 2 questions per seller, the 3rd time and onward on the same seller will be charged as an additional 1 item.

First time user: Free inquiry to 2 sellers only.

Photo request from the seller: Free first 2 images of forwarding and 1 screenshot. Onward S$2 per photo.

You can tell us your asking price. We will only ask and if rejected, will ask for the lowest price offered. Then, you decide whether to accept it, sorry, we do not bargain. Because if the seller flag our account, it can be suspended, so we do not assume any risk.

Examples of asking, for Idol names in Chinese and if you can write to us in Chinese, please do so to avoid misunderstanding.

Buy For Me service fee: ^S$5.00 per seller + *S$3.00 per item or per order
ie. Total CNY / Exchange Rate + Service Fee = Total Payable (Product Cost)

WeChat does not have link, please create the link: https://wechat.com/username (Replace the username to the Seller user ID)

Please note that the payment to sellers is usually transferred immediately into their bank accounts. The transactions are irrevocable and thus refunds are not available.

^Per seller validity period of 1 business day. Orders placed to the same seller within the mentioned period, only S$3.00 per item or per order will be charged.

Buy For Me service fee: *S$3.00 per item or per seller
ie. Total CNY / Exchange Rate + Service Fee = Total Payable (Product Cost)

e.g. Zara, Hollister 海鸥, H&M, Xiaomi 小米, GAP and Huawei 华为

Buy For Me service fee: S$2.00 per item or per seller FREE(Promotion until 30 November 2020)
ie. Total NTD or KRW or JPY / Exchange Rate + Service Fee = Total Payable (Product Cost)

Bank Transfer Fee to the sellers (in TW, JP, KR): minimum NTD30, JPY108, KRW500 per transaction, depending on the value of the goods

Buy For Me service fee: *S$5.00 per item
ie. Total JPY / Exchange Rate + Service Fee = Total Payable (Product Cost)

Please note that some of the listings are to apply for purchase. After the listing ended, according to the system, the seller randomly selects a buyer and sells it.

 煤炉日本

Buy For Me service fee: *S$5.00 per item or per link
ie. Total JPY / Exchange Rate + Service Fee = Total Payable (Product Cost)

Please note that since the package must be delivered to the residential address first and then delivered to the warehouse, at least a domestic fee will be charged.

Buy For Me service fee: *S$3.00 per item or per seller 代购费: 每件或每卖家 S$3.00
ie. Total SGD or MYR / Exchange Rate + Service Fee = Total Payable (Product Cost)
例。总SGD或MYR / 汇率 + 每件 *S$3.00 = 应付总金额(产品成本)

Currently only Carousell|Lazada SG|MY 和 Shopee SG|MY
目前只有 旋转|来赞达 新加坡|马来西亚 和 虾皮 新加坡|马来西亚

Please note that the payment to sellers is usually transferred immediately into their bank accounts. The transactions are irrevocable and thus refunds are not available.
请注意,支付给卖方的款项通常是通过银行转帐,即实时转帐,不予退款。

Buy For Me service fee: *S$5.00 per item or per seller
ie. Total KRW / Exchange Rate + Service Fee = Total Payable (Product Cost)

Currently only Twitter KR

Please note that the payment to sellers is usually transferred immediately into their bank accounts. The transactions are irrevocable and thus refunds are not available.

Some sellers charge by fixed price or by piece or by weight.

The usual domestic shipping fee estimated by each seller.
• China: RMB12
• Japan: JPY324
• Korea: KRW2,500
• Taiwan: NTD50

In some cases, the seller will only notify us of the charge at the time of shipment or when the goods arrive through the warehouse.
Domestic transportation costs are known under different circumstances.

If you are not willing to pay for the domestic shipping fee, you can purchase and use our ShipForMe.
China: 到付/COD to our warehouse for a fee of 10% or minimum S$1.00 each transaction of the 到付/COD amount.
Taiwan/Japan/Korea: 到付/COD to our warehouse for a fee of S$5 per package. Must be informed in advance, otherwise, the package will be rejected.
Please ensure sufficient account balance for deduction of the domestic shipping fee. The excess of the account balance can be used to offset the international shipping fee.

Buy For Me service fee: S$5.00 per item per bid
ie. Total Product Cost / Exchange Rate + Service Fee = Total Payable (Product Cost)

eg. Bid starts from RMB1805, you submitted RMB2005. The bid exceeds RMB2005, we will close the order as an unsuccessful bid.
If you want to increase the Final amount before the bid exceeds the Final amount and/or before we close the order and the auction is still open for bidding, each increment is S$5.00 per item.
Normally, when setting the highest bid, the auction will proceed automatically. But Xianyu auction is different, must bid manually.

eg. Xianyu Auction: The service fee shall be Xianyu S$3 + Auction S$5 per bid

Buy For Me service fee: S$5.00 per item or per seller
ie. Total Product Cost / Exchange Rate + Service Fee = Total Payable (Product Cost)

If the order is shipped after 7 business days from the order date, please note that the order will be considered as a Preorder.
Please be aware of the seller’s delivery date, if it's not specified, please order only if you can wait.
We have no control over the seller's inventory & processing speed and we seek your understanding. Before you place an order with us, please understand the seller's inventory level. Repeated questioning on the seller’s delivery date may be charged at a rate of S$5.00 each under Special Request.

Different item from the same seller may ship at different point of time depending on the Preorder period.

Some times preorder items inclusive of free shipping. So the order can be or to be placed separately, depending on the Preorder 'date'. If say item A comes 2 weeks later, the other 5 weeks later, the seller may possibly send the item A first.

eg. Xianyu Preorder: The service fee shall be Xianyu S$3 + Preorder S$5

Buy For Me service fee: *S$5.00 per item
ie. Total Product Cost / Exchange Rate + Service Fee = Total Payable (Product Cost)

Starting from minimum S$5.00 per item.
Such as required a home address for delivery in Japan, to perform the Bank Transfer, offline store purchase, custom-order) depending on how complex the request is. Subject to availability.

Buy For Me service fee: *S$5.00 per item
ie. Total Product Cost / Exchange Rate + Service Fee = Total Payable (Product Cost)

Submit Delivery Order

1. Select Virtual Warehouse when you submit
2. Must submit Delivery Order and select Self Collect Point

3. Please proceed to make the payment and acknowledge 'Goods Received'.
4. After received, we will transfer the information provided by the seller to you.

The exchange rate is floating and it will change from time to time.

The current effective exchange rate for BuyForMe orders is

SG$1.00: CN¥4.55 KR₩720 JP円68 NT$19 RM2.9


*By per item/per link/per seller also means per payment transaction.
The charging of service fee by per seller, per link or per order is dependent on the nature of ordering. If the order can be placed by leaving remarks, such as Xianyu, then the service fee will be charged as per seller. (e.g. Multiple items in 1 link must be submitted together as 1 Product ID then it will be charged as 1 item.)
All BuyForMe orders are only shipped to ComNBuy's warehouse and for export only.
Com&Buy will usually process your order within 1 business day and may take longer depending on the complexity of your order requirements.
Orders submitted outside business hours will be processed on the next business day.

"Buy For Me" service only places the order based on customer's request and any form of instructions to the seller. If you need value-added services, please select accordingly when submitting Delivery Order.


2. Ship For Me Calculation: How to get the Total Payable Shipping Cost

To get a quote: If you have the weight (kg/m3), try out our shipping calculator at the bottom of the page.

Kindly note that there is only One payment for Ship For Me
- Only payment for Shipping Cost
Service fee (if applicable) will be charged together.

Shipping from China, Korea, Japan and Taiwan (Ship For Me service fee: S$1.00 per item FREE)
You can consolidate as many as you want. Storage Period: FREE for 30 days (subject to the actual receipt of the parcel).
ie. Total Shipping Fee + Duty & Taxes (if any) = Total Payable (Shipping Cost)

Packages that can be shipped together are consolidated in the same warehouse.
"Ship For Me" service only provides transportation. If you need value-added services, please select accordingly when submitting Delivery Order.


3. Weight Calculation: How to get the Total Payable Weight

For all shipments, freight will be charged based on actual weight or volumetric weight (whichever is higher). Shipping fee included delivery to doorstep by lift. If the goods cannot be carried by lift, fees will be charged for manpower to carry by the stairs (subject to availability). For remote areas, please check with us.
The shipping charges you will be charged are based on the final weight. The final weight is the weight of the shipment after it has been packaged by the warehouse.
All measurements are in centimetres.

1. Actual weight is exactly what the product weighs including packaging = kg

2. Volumetric weight takes into account the length, width & height of the package that you are shipping.
example 1. China to Singapore: Length*Width*Height in centimetres / 6,000 = kg
example 2. China to United States: Length*Width*Height in centimetres / 5,000 = kg

3. Volume weight takes into account the length, width & height of the package that you are shipping.
example 1. China (Sea Bulky) to Singapore Length*Width*Height in centimetres / 1,000 000 = m3 m³ aka cbm




4. Other Services

For services mentioned which are not on our website as we do not provide such service unless on request. If required, these value-added services will need to be informed in advance and there will be additional charges for such requirements.

Inventory Check - Check for the item quantity S$2.00 per package
Photo-taking (Product Inspection) - Check for item color/design S$2.00 per photo (eg. Buying from taobao/xianyu, there is a period of 7 days where the inspection must be carried out by then to make any disputes. This is in accordance with the seller's policy indicated. Some seller may also have a policy of - once sold no refund, no return, no exchange, thus please understand the seller's policy before placing the order. Or separately, should you want to choose the option of product inspection service, you must inform us before placing the order. This will greatly help those who have strict requirements on the quality of the product.)
Repackaging is S$2.00 per package. (such as removing the delivery packaging)
Refer to Delivery & Service Fees and Terms & Conditions for more details.
Storage Overdue - S$1.00 per package per day (Storage Period: FREE 30 days)

The add-on service cannot be cancelled once selected and fees paid will not be refunded at any circumstance. The add-on services with "Buy For Me" tag are not optional and will be automatically included if applicable, whereas other add-ons may be selected at your own accord. Please do check necessarily before confirming your order.