Holiday Period

Dear valued customers of Com&Buy,

Please note that our team will be away during the following holiday period.

Order Processing and Account Top-Ups:

• The website (comnbuy.com) will remain accessible, and orders and account top-ups can still be submitted.

• However, processing times may be longer during this period. Orders placed while we are away will be handled in sequence once normal operations resume.

• Customer service will be unavailable during the holiday period. All inquiries will be responded to on the next working day.

Customer Service (UTC/GMT +8 , SGT)

• Monday - Friday : 9:00am - 1:00pm , 2:00pm - 6:00pm

• Saturday & Sunday, eve & Holidays : Closed

We are CLOSED on the following dates. No responses will be provided during this period.

2026

Q1 January

• 1–3: All (Cut-off: Dec 28)

February

• 5-24: TH (Cut-off: Feb 4)
• 8–28: VN (Cut-off: Feb 7)
• 11–24: All (Cut-off: Feb 9)

March

• 3–6: TW (Cut-off: Mar 2)
• 1-15: BR (Cut-off: Feb 28)
• 6-31: DE (Cut-off: Mar 3)
• 17-6: ID (Cut-off: Mar 12)

Q2 April

• 2–4: PH (Cut-off: Apr 1)
• 1-15: DE (Cut-off: Mar 3)

May

• 1: All (Cut-off: Apr 29)
• 3–6: JP (Cut-off: May 1)
• 27-31: SG (Cut-off: May 26)

June

• 19-21: CN (Cut-off: Jun 16)

Q3 July

• 13–15: All (Cut-off: Jul 12)

August

• 15-17: KR (Cut-off: Aug 14)

September

• 21–23: JP (Cut-off: Sep 17)

Q4 October

• 1–7: CN (Cut-off: Sep 29)

November

• 8-9: SG (Cut-off: Nov 6)

December

• 24–31: All (Cut-off: Dec 22)

Important Note: When placing orders, please consider local holidays in both countries (e.g., CN ➜ SG, TW ➜ US, KR ➜ MY) to account for any potential delays.

Thank you for your understanding and continued support.