Holiday Period

Dear valued customers of Com&Buy,

We want to inform you that comnbuy.com will remain available while we are away.

Order Processing and Account Top-Ups:

• Our platform will process orders and top-ups as usual. Please note that processing and shipping times may vary based on the order’s origin, destination, and holiday dates.

• For any inquiries, please feel free to contact us, and we will respond promptly.

Customer Service (UTC/GMT +8 , SGT)

• Monday - Friday : 9:00am - 1:00pm , 2:00pm - 6:00pm

• Saturday & Sunday, eve & Holidays : Closed

Customer Service will not be available on the following days:

• Jan 1

• China Warehouses - Closed: Jan 12 - Feb 12 

• Taiwan Warehouse - Closed: Jan 27 - Feb 2

• US Warehouse - Closed: Jan 23 - Feb 2

• Feb 25

• Mar 

• Apr 2-5

• May 1, 19-20, 30-31

• Jun 

• Jul 13-15

• Aug

• Sep

• Oct 1

• China Warehouses - Closed: Oct 1 - Oct 7 

• Nov 12-13

• Dec 30-31

• New Zealand Warehouses - Closed: Dec 1 - Jan 31 

Important Note: When placing orders, please consider local holidays in both countries (e.g., China to US, Korea to Singapore) to account for any potential delays.

Thank you for your understanding and continued support.