Holiday Period

Dear valued customers of Com&Buy,

We want to inform you that comnbuy.com will remain available while we are away.

Order Processing and Account Top-Ups:

• Our platform will process orders and top-ups as usual. Please note that processing and shipping times may vary based on the order’s origin, destination, and holiday dates.

• For any inquiries, please feel free to contact us, and we will respond promptly.

Customer Service (UTC/GMT +8 , SGT)

• Monday - Friday : 9:00am - 1:00pm , 2:00pm - 6:00pm

• Saturday & Sunday, eve & Holidays : Closed

Customer Service will not be available on the following days:

2025

• October
• 1 - 7 : CN
• Cut Off: 29 Sep
• November
• December
• 30 - 31 : All
• Cut Off: 28

Customer Service Unavailable Dates

2026

Q1 January

• 1–2: All (Cut-off: Dec 28)

February

• 16–22: All (Cut-off: Feb 12)

March

• 3–6: TW (Cut-off: Mar 2)

Q2 April

• 2–4: PH (Cut-off: Apr 1)

May

• 1: All (Cut-off: Apr 29)
• 3–6: JP (Cut-off: May 1)
• 27-31: SG (Cut-off: May 26)

June

• 19-21: CN (Cut-off: Jun 16)

Q3 July

• 13–15: All (Cut-off: Jul 12)

August

• 15-17: KR (Cut-off: Aug 14)

September

• 21–23: JP (Cut-off: Sep 17)

Q4 October

• 1–7: CN (Cut-off: Sep 29)

November

• 8-9: SG (Cut-off: Nov 6)

December

• 24–25: All (Cut-off: Dec 22)
• 30–31: All (Cut-off: Dec 28)

Important Note: When placing orders, please consider local holidays in both countries (e.g., CN ➜ SG, TW ➜ US, KR ➜ MY) to account for any potential delays.

Thank you for your understanding and continued support.