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All Warehouses ➜ Closed: 19-20 May Stock-Taking
All Warehouses ➜ Closed: 1 May Labor Day
CN Warehouses ➜ Closed: 1-3 May Labor Day
Reward Points system will resume on 1 May
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Holiday Period ➜  View Customer Service Schedule

Product Classification

How can you tell if goods are Normal or Sensitive?

Below are some examples:

Normal Goods

  • Clothes

  • Earrings

  • Bags

  • Shoes

  • Toys

  • Phone Casing

  • Cushion

  • Mattress

  • Sofa

  • Chairs

  • Tables

  • Mirror

  • Glass

  • Kitchenware

  • Necklace

  • Bracelet

  • Belt

  • Keychain

  • Tire

  • Cardboard

  • Carpet

  • Tiles

  • Racks

  • Cabinet

Sensitive Goods

  • Snacks

  • Tea Leaves

  • Cosmetics

  • Skincare

  • Built-in Battery

  • Bluetooth

  • Powder

  • Liquid

  • Pet Food

  • Books

  • Magnetic

  • Candle

  • Fridge

  • CD/DVD

  • Pens

  • Shampoo

  • Earphones

  • Gel

  • Cream

  • TV

  • Electrical

  • Watches

  • Health Supplement

  • Diffuser

If the items you wish to ship are not listed above, please contact us to verify eligibility.


Prohibited Goods

Please refrain from shipping prohibited items to any of our warehouses.

  • Drugs

  • Hazardous Materials

For more details on prohibited items, refer to your local customs regulations.


If customs returns a package, customers must pay for reshipment, and fees are non-refundable. We reserve the right to refuse transshipment after a customs rejection or return.