⚠️ China Warehouses Updated
⚠️ Malaysia Warehouse Updated
Com&Buy ships worldwide
Holiday Period ➜  View Customer Service Schedule
Com&Buy ships worldwide

Product Classification

How can you tell if goods are Normal or Sensitive?

Below are some examples:

Normal Goods

  • Clothes

  • Earrings

  • Bags

  • Shoes

  • Toys

  • Phone Casing

  • Cushion

  • Mattress

  • Sofa

  • Chairs

  • Tables

  • Mirror

  • Glass

  • Kitchenware

  • Necklace

  • Bracelet

  • Belt

  • Keychain

  • Tire

  • Cardboard

  • Carpet

  • Tiles

  • Racks

  • Cabinet

Sensitive Goods

  • Snacks

  • Tea Leaves

  • Cosmetics

  • Skincare

  • Built-in Battery

  • Bluetooth

  • Powder

  • Liquid

  • Heating Patch

  • Pet Food

  • Books

  • Magnetic

  • Candle

  • Fridge

  • CD/DVD

  • Pens

  • Shampoo

  • Branded Goods

  • Earphones

  • Gel

  • Cream

  • TV

  • Electrical

  • Watches

  • Health Supplement

  • Diffuser

  • Gadgets

If the items you wish to ship are not listed above, please contact us to verify eligibility.

Liquid/Battery: Must contact us & provide MSDS (English) with content & volume.


Prohibited / Restricted Goods

Please refrain from shipping prohibited or restricted items to any of our warehouses due to customs and carrier regulations.

  • Drugs

  • Hazardous Materials
  • Weapons, firearm parts, and toy guns without prior approval from the relevant authorities
  • Precious metals and valuables (e.g. real gold jewellery), where restricted by customs or carriers

Restricted items may only be accepted with valid pre-approval and supporting documents.
We reserve the right to refuse or discontinue service if such documents are not provided.

For more details, please refer to your local customs and carrier regulations.


If customs returns a package, customers must pay for reshipment, and fees are non-refundable. We reserve the right to refuse transshipment after a customs rejection or return.