Guide on how to ship from China, Taiwan, Japan, Korea, Thailand, Vietnam, Malaysia

① Register an account with Com&Buy

Why do I have to sign up before using it?

• To get your free warehouse address
• You may track the status of your order on our platform, notify of arrival at the warehouse and delivery to you.
• If you have any questions, you may easily reference the assigned Order ID.

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② Identify and decide what you want to buy

Items include but are not limited to:     Clothing, Shoes, Bags Figurines, Toys, Dolls CDs, DVDs, Albums Cosmetics, Skin Care Snacks, Beverages Furniture, Kitchenware Household, Toiletry Stationery, Paper

Stores include but are not limited to: Weverse NAVER OliveYoung Oscillus Yahoo Mall ShopeeTW Ruten Mercari LazadaTH

What & Where you can buy (include but are not limited to):

Clothing, Shoes, Bags Figurines, Toys, Dolls CDs, DVDs, Albums Cosmetics, Skin Care Snacks, Beverages Furniture, Kitchenware   Household, Toiletry Stationery, Paper

Weverse NAVER OliveYoung Oscillus Yahoo Mall ShopeeTW Ruten Mercari LazadaTH

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③ Ship For Me service

How to submit?

• Step 1. Submit Order ➜ click here


• Step 2. Fill in the form ➜ Add to cart & Submit
• eg. Shipping from Taiwan, select 4. Taiwan warehouse 

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How much is the Ship For Me service fee?

• Shipping from CN
• FREE receiving in the warehouse


• Shipping from TW, JP, TH, KR, VN, MY
• S$2.00 per parcel receiving in the warehouse


• FREE consolidation in the warehouse.
• 30 days free storage period

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How can I check the progress of my Product Order?

• Click Here to check your order status
• If you have already submitted the delivery order, please scroll down to find out how to check.
  
  
• Status:
• On the way ➜ Seller has shipped, waiting for the package to arrive at the warehouse.
  
  

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④ Shipping the items to you

What happens once your items arrive at the warehouse?

• If you're ready to finalise your order and ship to you, by combining the parcels, proceed to Submit Delivery Order        

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What to do after submitting the Delivery Order?

• Wait for all the items to arrive in the warehouse.
• If you submitted the Delivery Order before the items arrived in the warehouse, click on then scroll down to view the Product Order status.
• Once all items have arrived at the warehouse, the operator will process the Delivery Order and notify you.
• Once the shipping fee is paid, and the delivery will be arranged accordingly.
• Wait to receive the shipment.

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Shipping methods

• Shipping from CN
• Available in Air & Sea
• If you want to choose between Air or Sea, whichever is cheaper, please select the method by Air or Sea (Decide Later)
• You will be given two quotes; select the one you like.
• If unsure, please contact us before submitting.
• See examples ➜ click here

  


• Available in Normal and Sensitive
• Please keep in mind that it depends on the item; do not ship Sensitive via Normal.
• Refer to Product Classification to find out more


• Shipping from KR, JP, TW, TH, VN, MY
• Only available in Air

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Still unsure?

• Contact us at +65 8770 0887

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④ Where can Com&Buy deliver?

• Worldwide