Guide on how to buy from Taiwan, Japan, Korea, Thailand, Vietnam, Malaysia

① Register an account with Com&Buy

Why do I have to sign up before using it?

• You may track the status of your order on our platform, from purchase to arrival at the warehouse and delivery to you.
• If you have any questions, you may easily reference the assigned Order ID.

Do I still require an account with the merchants?

• Creating an account with the merchant is not necessary.
• Simply sign up with Com&Buy, submit your order, and leave the rest to us.

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② Identify and decide what you want to buy

Items include but are not limited to:     Clothing, Shoes, Bags Figurines, Toys, Dolls CDs, DVDs, Albums Cosmetics, Skin Care Snacks, Beverages Furniture, Kitchenware Household, Toiletry Stationery, Paper

Stores include but are not limited to: Weverse NAVER OliveYoung Oscillus Yahoo Mall ShopeeTW Ruten Mercari LazadaTH

What & Where you can buy (include but are not limited to):

Clothing, Shoes, Bags Figurines, Toys, Dolls CDs, DVDs, Albums Cosmetics, Skin Care Snacks, Beverages Furniture, Kitchenware   Household, Toiletry Stationery, Paper

Weverse NAVER OliveYoung Oscillus Yahoo Mall ShopeeTW Ruten Mercari LazadaTH

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③ Buy For Me service

How to submit?

• Step 1. Click on Here for the forms
• Taiwan ➜ click Here
  
• Korea ➜ click Here
  
• Japan ➜ click Here
  
• Malaysia ➜ click Here
  
• Thailand ➜ click Here
  
• Vietnam ➜ click Here
  
• Singapore ➜ click Here
  
• Philippines ➜ click Here
  


• Step 2. Fill in the form ➜ Add to cart & Checkout
• eg. If you're buying from Taiwan, select 4. Taiwan warehouse to checkout

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How much is the Buy For Me service fee?

• Buying from online shopping sites
• S$10.00 per item
• Each option is consider as one item, multiple quantity of one option is one item
• FREE receiving in the warehouse.
• FREE consolidation in the warehouse.
• 30 days free storage period

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How can I check the progress of my Product Order after I checkout from the cart?

• Click Here to check your order status
• If you have already submitted the delivery order, please scroll down to find out how to check.
  
  
• Status:
• Pending ➜ Waiting for Com&Buy staff to process it
• Purchased ➜ Order placed, awaiting shipment from the seller.
• On the way ➜ Seller has shipped, waiting for the package to arrive at the warehouse.
  
  

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④ Shipping the items to you

What happens once your items arrive at the warehouse?

• If you're ready to finalise your order and ship to you, by combining the parcels, proceed to Submit Delivery Order        

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What to do after submitting the Delivery Order?

• Wait for all the items to arrive in the warehouse.
• If you submitted the Delivery Order before the items arrived in the warehouse, click on then scroll down to view the Product Order status.
• Once all items have arrived at the warehouse, the operator will process the Delivery Order and notify you.
• Once the shipping fee is paid, and the delivery will be arranged accordingly.
• Wait to receive the shipment.

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Still unsure?

• Contact us at +65 8770 0887

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④ Where can Com&Buy deliver?

• Worldwide