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Guide on how to buy from Taiwan, Japan, Korea, Thailand, Vietnam, Malaysia



Register an account with Com&Buy

  • Why do I have to sign up before using it?

    • On our site, you may track the progress of your order and make inquiries using the Order ID.


  • Do I still require an account with the merchant?

    • Creating an account with the merchant is not necessary.

      • Simply sign up with Com&Buy, submit your order, and leave the rest to us.


Submit Buy For Me Order

  • Identify and decide what you want to buy ➜ Items can be used, new, or limited edition

    • Items include but are not limited to:

      • Clothing, Shoes, Bags, Fashion

      • Figurines, Toys, Dolls, Collectibles

      • CDs, DVDs, Albums, Idol Merchandise

      • Cosmetics, Skin Care, Health Supplements

      • Snacks, Beverages, Canned Food

      • Furniture, Kitchenware, Household, Toiletry

      • Stationery, Paper, Books


    • Stores include but are not limited to:

      • Weverse, NAVER

      • Weidian, Yangkeduo

      • OliveYoung, Oscillus

      • Yahoo Mall / Bid / Auction

      • ShopeeTW, Queens

      • Ruten, Books.com.tw, Friday.com

      • Mercari, Rakuten

      • LazadaTH, CarousellMY


  • How to submit?

    • For product links in RMB, use the search bar at the top of the page or refer below.

    • For other currencies, please use the forms below to submit your order ➜ Paste product link at Option Remark

      • China ➜ click Here

      • Taiwan ➜ click Here

      • Korea ➜ click Here

      • Japan ➜ click Here

      • Malaysia ➜ click Here

      • Thailand ➜ click Here

      • Vietnam ➜ click Here

      • Singapore ➜ click Here

      • Philippines ➜ click Here

      • USA ➜ click Here

        • Fill in the form (Paste Product Link at Option Remark)

          • eg. If buying from Taiwan ➜ Select 4. Taiwan warehouse ➜ Add to cart & Checkout

          • eg. If buying from Thailand ➜ Select 14. Thailand warehouse ➜ Add to cart & Checkout


  • How much is the Buy For Me service fee?

    • TW KR JP TH MY VN PH CN

      • S$10.00 per item

    • US UK AU

      • S$20.00 per item

    • Multiple quantities of the same option = one item


  • How can I check the progress of my Product Order after I checkout from the cart?

    • Click Here to check your order status

      • If you have already submitted the delivery order, please scroll down to find out how to check.


    • Status:

      • Pending ➜ Waiting for Com&Buy staff to process it

      • Purchased ➜ Order placed, awaiting shipment from the seller.

      • On the way ➜ Seller has shipped, waiting for the package to arrive at the warehouse.


Submit Delivery Order

  • What happens once your items arrive at the warehouse?

  • What to do after submitting the Delivery Order?

    • Wait for all the items to arrive in the warehouse.

      • If you submitted the Delivery Order before the items arrived in the warehouse, click on then scroll down to view the Product Order status.

    • Once all items have arrived at the warehouse, the operator will process the Delivery Order and notify you.

    • After payment of the shipping fee, the delivery will be arranged, and you can then await the shipment.


Still unsure?

Tags: Guide on how to buy from Taiwan, Japan, Korea, Thailand, Vietnam, Malaysia
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