FAQ on 15. Guangzhou



Dear valued customers of Com&Buy,

We have simplified it to a minimum length of 51cm.

Here's a checklist that you can refer to:

✔ Parcel with a minimum length of 51cm
✔ Only by Sea freight to Singapore & Malaysia (West)
✔ Shipping minimum 1m3
✔ Understood & accepts no tracking status (delivery is usually within the mentioned lead time)


If my parcel did not meet the minimum length of 51cm?
To avoid any confusion, you can send it to warehouse 2. Shenzhen, which can handle parcels of all sizes.

Or, list down and contact us:
All the measurements, weight, and quantity of each parcel (e.g. from 1 seller, multiple sellers, etc).
• What are the items?
• Type of package (e.g. Wooden Crate, Carton, Pallet, Shrinkwrap, etc)
We will review it case by case.


Hope the above clarifies.