Delivery & Service Fee
❗ Important Notes
| Freight is charged by actual or volumetric weight, whichever is higher. | |
| Shipping includes doorstep delivery unless stated otherwise in the delivery method title or description. | |
| All shipping methods are trackable online. | |
| For shipping to other countries, remote areas, or if unsure, please contact us. | |
| ⚠️ | Shipping fees do not include duties and taxes unless otherwise specified. |
| ❌ | Do not ship Sensitive Goods using the Normal Goods shipping method. (see more) |
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Delivery Fee
Vietnam Normal Goods (Singapore)
| Weight | ||
| 0.5kg & Above | First 0.5kg | SGD66.00/0.5kg |
| Continue 0.5kg | SGD12.00/0.5kg | |
| Round Up Unit | 0.5kg | |
| Duration | 5-9 Working Days | |
| Description | Flight: Mon-Fri Single Parcel Limit: 100cm, Weight 30kg (If exceeded: Contact us) Multiple Cartons One Shipment Volumetric = Length x Width x Height (cm) / 5000 For shipments with a total value over S$400 (including Cost, Insurance, and Freight), GST of 9% will apply. | |
Vietnam Sensitive Goods (Singapore)
| Weight | ||
| 0.5kg & Above | First 0.5kg | SGD86.00/0.5kg |
| Continue 0.5kg | SGD14.00/0.5kg | |
| Round Up Unit | 0.5kg | |
| Duration | 5-9 Working Days | |
| Description | Flight: Mon-Fri Single Parcel Limit: 100cm, Weight 30kg (If exceeded: Contact us) Multiple Cartons One Shipment Volumetric = Length x Width x Height (cm) / 5000 Must contact us in advance and provide MSDS (in English) with content & volume. | |
Add-on Service Fee (optional)
Repackaging •
| Parcel Quantity | ||
| 1parcel & Above | Every 1parcel | SGD2.00/1parcel |
| Round Up Unit | 1parcel | |
| Description | Remove the package packaging such as eg. Carton delivery boxes received from the seller. We will repack your items into a smaller box or a poly-mailer. You agree to remove the package packaging and Com&Buy is not responsible for lost or damaged items. It is the sellers responsibility to ensure sufficient packaging is required. It is at your own risk if you choose to remove it. | |
Reinforcement Packaging •
| Actual Weight | ||
| 2kg & Above | Every 2kg | SGD2.00/2kg |
| Round Up Unit | 2kg | |
| Description | Our standard offering is bubble wrap. Charge by actual weight. Please note that adding extra materials will increase the overall weight of the package. | |
Additional Service
| 1request & Above | Every 1request | SGD10.00/1request |
| Description | The fees start from S$10.00 per request. We offer additional services such as adding carton boxes and wooden crates, with costs varying depending on the size of the items. Return processing is also available, subject to applicable fees. Other services, such as manpower assistance, are offered based on availability. Please contact us in advance to arrange these services. | |
Insurance
| Total Product Price | ||
| SGD0.01-2000 | Total Product Price's 5% + SGD15.00 | |
| Round Up Unit | SGD0.01 | |
| Description | For an insured parcel, the compensation amount is up to S$2,000.00 The compensated amount please refer to the terms and conditions. For higher value, please contact us. | |
Other Fee(s)
Storage Overdue
| Total Storage Days | ||
| 1 - 30 Days | Free of Charge | |
| 31day(s) & Above | Every 1day(s) | SGD1.00/1day(s) |
| Round Up Unit | 1day(s) | |
Ship For Me •
| Parcel Quantity | ||
| 1parcel & Above | Every 1parcel | SGD2.00/1parcel |
| Round Up Unit | 1parcel | |
COD Domestic Shipping Service Fee
| 1transaction & Above | Every 1transaction | SGD2.00/1transaction |
Singapore GST 9% (Air)
| Total Product Price | ||
| SGD0.01-400 | Total Product Price's 0% | |
| SGD400.01 & Above | Total Product Price's 9% | |
| Round Up Unit | SGD0.01 | |
| Description | Only applied if the air shipment CIF exceeds S$400 | |
Oversize / Overweight
| 1charge units & Above | Every 1charge units | SGD50.00/1charge units |
| Description | Oversize Exceed 150*80*80cm = Fee x1 1 side exceed 2.5m or 3 sides total exceed 4m ➜ Extra Large = Fee x2 Overweight Single parcel exceeds 30kg = Fee x1 Single parcel exceeds 60kg ➜ Extra Large = Fee x2 | |
Shipping Method Amendment & Document Handling
| 1shipment & Above | Every 1shipment | SGD10.00/1shipment |
| Description | Please do not ship Sensitive items as Normal. Minimum S$10.00 handling fee applies, depending on route. | |
