Guide on how to buy from Japan (Rakuten, Mercari, Onitsuka)



How It Works

  • Browse Products: Found the items you want to purchase.

  • Place Your Order with us: Com&Buy will handle the purchasing and shipping process for you.


Not sure where to start? Look below.


Register an Account with Com&Buy

  • Track Your Orders: Monitor progress using your Order ID.

  • Manage Inquiries: Get support and handle inquiries efficiently.


How to Submit:

  1. Use the search bar above

  2. Fill out the form: Choose JPY, Enter the Price & Add to Cart

  3. Select 3. Japan warehouse and proceed to checkout.


Service Fee:

  • S$10.00 per item (same option, multiple quantities = one item).


Tips on what to look out for from the listing


  • Listed Date

  • Product Condition

  • Estimated Delivery Date

  • Delivery Method

  • Self Collect in person (Note: Com&Buy does not support this option)

  • Preorder ➜ Order only if you can wait.

  • Deposits (Note: Transfers are irrevocable)

  • Sold out


Order Status

Pending ➜ Waiting to be processed.

Purchased ➜ Order placed, awaiting shipment from the seller.

On the way ➜ Seller has shipped, waiting for the package to arrive at the warehouse.

Arrived ➜ notification will be sent to you once the package arrives at the warehouse.


Ready to Ship

Submit Delivery Order (here) ➜ Choose shipping method (by ) and enter your address


Shipment Status

Pending ➜ Delivery order submitted before all packages arrived at the warehouse.

View Order Details

Wait to Weight ➜ Parcels are waiting in line for packing and weighing.

Wait for Payment ➜ Pay for your shipment. notifications will be sent to you.

Delivery ➜ Shipment is in transit to you . Track progress by clicking on Order Tracking.


Still unsure?

  • Contact us via WhatsApp at +65 8770 0887 or hello@comnbuy.com