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Delivery & Service Fee
| Freight charges are calculated based on the actual weight or volumetric weight of the shipment, whichever is higher. | |
| Shipping includes doorstep delivery unless stated otherwise in the delivery method title or description. | |
| For shipping to other countries, remote areas, or if unsure, please contact us. | |
| ⚠️ | Shipping fees do not include duties and taxes unless otherwise specified. |
| ❌ | Do not ship Sensitive Goods using the Normal Goods shipping method. |
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Delivery Fee
Thailand Normal Goods (Singapore)
| Weight | ||
| 0.5kg & Above | First 0.5kg | S$30.00/0.5kg |
| Continue 0.5kg | S$6.00/0.5kg | |
| Round Up Unit | 0.5kg | |
| Duration | 3-5 Working Days | |
| Description | Flight: Mon-Fri Online Tracking: Yes Single Parcel Limit: Length 90cm, Weight 20kg (If exceeded: Contact us) Single Carton One Shipment (Multiple cartons: Contact us) Volumetric = Length x Width x Height (cm) / 5000 Tax excluded (Above S$400 – Tax: CIF × 9%) | |
Add-on Service Fee (optional)
Repackaging •
| Parcel Quantity | ||
| 1parcel & Above | Every 1parcel | S$2.00/1parcel |
| Round Up Unit | 1parcel | |
| Description | Remove the package packaging such as eg. Carton delivery boxes received from the seller. We will repack your items into a smaller box or a poly-mailer. You agree to remove the package packaging and Com&Buy is not responsible for lost or damaged items. It is the sellers responsibility to ensure sufficient packaging is required. It is at your own risk if you choose to remove it. | |
Reinforcement Packaging •
| Actual Weight | ||
| 2kg & Above | Every 2kg | S$2.00/2kg |
| Round Up Unit | 2kg | |
| Description | Our standard offering is bubble wrap. Charge by actual weight. Please note that adding extra materials will increase the overall weight of the package. | |
Additional Service
| 1request & Above | Every 1request | S$10.00/1request |
| Description | The fees start from S$10.00 per request. We offer additional services such as adding carton boxes and wooden crates, with costs varying depending on the size of the items. Return processing is also available, subject to applicable fees. Other services, such as manpower assistance, are offered based on availability. Please contact us in advance to arrange these services. | |
Insurance
| Total Product Price | ||
| S$0.01-2000 | Total Product Price's 5% + S$15.00 | |
| Round Up Unit | S$0.01 | |
| Description | For an insured parcel, the compensation amount is up to S$2,000.00 The compensated amount please refer to the terms and conditions. For higher value, please contact us. | |
Other Fee(s)
Storage Overdue
| Total Storage Days | ||
| 1 - 30 Days | Free of Charge | |
| 31day(s) & Above | Every 1day(s) | S$1.00/1day(s) |
| Round Up Unit | 1day(s) | |
Ship For Me •
| Parcel Quantity | ||
| 1parcel & Above | Every 1parcel | S$2.00/1parcel |
| Round Up Unit | 1parcel | |
