Delivery & Service Fee
❗ Important Notes
| Freight is charged by actual or volumetric weight, whichever is higher. | |
| Shipping includes doorstep delivery unless stated otherwise in the delivery method title or description. | |
| All shipping methods are trackable online. | |
| For shipping to other countries, remote areas, or if unsure, please contact us. | |
| ⚠️ | Shipping fees do not include duties and taxes unless otherwise specified. |
| ❌ | Do not ship Sensitive Goods using the Normal Goods shipping method. (see more) |
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Delivery Fee
Thailand Normal Goods (Singapore)
| Weight | ||
| 0.5kg & Above | First 0.5kg | SGD30.00/0.5kg |
| Continue 0.5kg | SGD6.00/0.5kg | |
| Round Up Unit | 0.5kg | |
| Duration | 3-5 Working Days | |
| Description | Flight: Mon-Fri Single Parcel Limit: Length 100cm (L x W x H = 130cm), Weight 20kg (If exceeded: Contact us) Single Carton One Shipment (Multiple cartons: Contact us) Volumetric = Length x Width x Height (cm) / 5000 For shipments with a total value over S$400 (including Cost, Insurance, and Freight), GST of 9% will apply. ❌ Do not ship Sensitive Goods Examples: Liquid, Gel, Battery, Cream, Snacks | |
Thailand Sensitive Goods (Singapore)
| Weight | ||
| 0.5kg & Above | First 0.5kg | SGD60.00/0.5kg |
| Continue 0.5kg | SGD10.00/0.5kg | |
| Round Up Unit | 0.5kg | |
| Duration | 3-5 Working Days | |
| Description | Flight: Mon-Fri Single Parcel Limit: Length 100cm (L x W x H = 130cm), Weight 20kg (If exceeded: Contact us) Single Carton One Shipment (Multiple cartons: Contact us) Volumetric = Length x Width x Height (cm) / 5000 For shipments with a total value over S$400 (including Cost, Insurance, and Freight), GST of 9% will apply. Must contact us in advance and provide MSDS (in English) with content & volume. | |
Add-on Service Fee (optional)
Repackaging •
| Parcel Quantity | ||
| 1parcel & Above | Every 1parcel | SGD2.00/1parcel |
| Round Up Unit | 1parcel | |
| Description | We may remove the seller’s packaging (delivery carton, not product packaging) and repack items into a smaller box or poly-mailer. By selecting this add-on, you accept that Com&Buy is not responsible for any loss or damage. Sellers are responsible for adequate original packaging, and removing it is at your own risk. | |
Reinforcement Packaging •
| Actual Weight | ||
| 2kg & Above | Every 2kg | SGD2.00/2kg |
| Round Up Unit | 2kg | |
| Description | Our standard offering is bubble wrap. Charge by actual weight. Please note that adding extra materials will increase the overall weight of the package. | |
Insurance
| Total Product Price | ||
| SGD0.01-2000 | Total Product Price's 5% + SGD5.00 | |
| Round Up Unit | SGD0.01 | |
| Description | For an insured parcel, the compensation amount is up to S$2,000.00 The compensated amount please refer to the terms and conditions. For higher value, please contact us. | |
Additional Service
| 1charge units & Above | Every 1charge units | SGD10.00/1charge units |
| Description | Fees start from S$10 per request. 1 charge unit = S$10. For example, a request totalling S$50 = 5 charge units. Additional services are available, including adding carton boxes or wooden crates (cost varies by item size) and return processing (fees apply). Manpower assistance is offered based on availability. Please contact us in advance to arrange these services. | |
Other Fee(s)
Ship For Me •
| Parcel Quantity | ||
| 1parcel & Above | Every 1parcel | SGD2.00/1parcel |
| Round Up Unit | 1parcel | |
Storage Overdue
| Total Storage Days | ||
| 1 - 30 Days | Free of Charge | |
| 31day(s) & Above | Every 1day(s) | SGD1.00/1day(s) |
| Round Up Unit | 1day(s) | |
Shipping Method Amendment & Document Handling
| 1shipment & Above | Every 1shipment | SGD10.00/1shipment |
| Description | Please do not ship Sensitive items as Normal. Minimum S$10.00 handling fee applies, depending on route. | |
