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Parcel Protection Guide

Parcel Protection

Your parcel is protected, with different levels of coverage depending on the option you choose and the shipping route.

A safer wayto ship worldwide

Basic Protection(Included)

Covers eligible confirmed total loss up to S$100 per shipment.

Up to S$100per shipment

Additional Protection(Optional)

Get higher coverage with insurance on selected routes.

Fee: Shown during shipment depending on route and value.
Coverage: Up to the insured value, subject to policy terms.
Maximum Coverage: Varies by shipping route and insurance option.

Route-Specific Coverage

Protection options may vary depending on the shipping route, carrier and operational channel.

Coverage and fees are shown during shipment based on your selected route.

Important Notes

Basic Protection is not insurance and covers eligible confirmed total loss only.
Additional Protection (insurance) is available on selected routes, subject to applicable terms.
Compensation limits and conditions may vary depending on the route, carrier and other factors.

For full details, please refer to our Terms of Use & Service.