Delivery & Service Fee
❗ Important Notes
| Freight is charged by actual or volumetric weight, whichever is higher. | |
| Shipping includes doorstep delivery unless stated otherwise in the delivery method title or description. | |
| All shipping methods are trackable online. | |
| For shipping to other countries, remote areas, or if unsure, please contact us. | |
| ⚠️ | Shipping fees do not include duties and taxes unless otherwise specified. |
| ❌ | Do not ship Sensitive Goods using the Normal Goods shipping method. (see more) |
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Delivery Fee
China 2A. Normal Goods (Singapore)
| Weight | ||
| 0.5kg & Above | First 0.5kg | SGD9.00/0.5kg |
| Continue 0.5kg | SGD3.00/0.5kg | |
| Round Up Unit | 0.5kg | |
| Duration | 3-5 Working Days | |
| Description | Flight: Mon-Sat Online Tracking: Yes Single Parcel Limit: 150 x 80 x 80cm, Weight 30kg (If exceeded: Contact us) Multiple Cartons One Shipment Volumetric = Length x Width x Height (cm) / 6000 For shipments with a total value over S$400 (including Cost, Insurance, and Freight), GST of 9% will apply. ❌ Do not ship Sensitive Goods Examples: Liquid, Gel, Battery, Cream, Snacks | |
China 2A. Sensitive Goods (Singapore)
| Weight | ||
| 0.5kg & Above | First 0.5kg | SGD12.00/0.5kg |
| Continue 0.5kg | SGD4.00/0.5kg | |
| Round Up Unit | 0.5kg | |
| Duration | 3-5 Working Days | |
| Description | Flight: Mon-Sat Single Parcel Limit: 150 x 80 x 80cm, Weight 30kg (If exceeded: Contact us) Multiple Cartons One Shipment Volumetric = Length x Width x Height (cm) / 6000 For shipments with a total value over S$400 (including Cost, Insurance, and Freight), GST of 9% will apply. | |
Add-on Service Fee (optional)
Repackaging •
| Parcel Quantity | ||
| 1parcel & Above | Every 1parcel | SGD2.00/1parcel |
| Round Up Unit | 1parcel | |
| Description | We may remove the seller’s packaging (delivery carton, not product packaging) and repack items into a smaller box or poly-mailer. By selecting this add-on, you accept that Com&Buy is not responsible for any loss or damage. Sellers are responsible for adequate original packaging, and removing it is at your own risk. | |
Reinforcement Packaging •
| Actual Weight | ||
| 2kg & Above | Every 2kg | SGD2.00/2kg |
| Round Up Unit | 2kg | |
| Description | Our standard offering is bubble wrap. Charge by actual weight. Please note that adding extra materials will increase the overall weight of the package. | |
Insurance
| Total Product Price | ||
| SGD0.01-2000 | Total Product Price's 5% + SGD5.00 | |
| Round Up Unit | SGD0.01 | |
| Description | For an insured parcel, the compensation amount is up to S$2,000.00 The compensated amount please refer to the terms and conditions. For higher value, please contact us. | |
Additional Service
| 1charge units & Above | Every 1charge units | SGD10.00/1charge units |
| Description | Fees start from S$10 per request. 1 charge unit = S$10. For example, a request totalling S$50 = 5 charge units. Additional services are available, including adding carton boxes or wooden crates (cost varies by item size) and return processing (fees apply). Manpower assistance is offered based on availability. Please contact us in advance to arrange these services. | |
Other Fee(s)
Ship For Me ⋆
| Parcel Quantity | ||
| 1parcel & Above | Every 1parcel | SGD1.00/1parcel |
| Round Up Unit | 1parcel | |
Storage Overdue
| Total Storage Days | ||
| 1 - 30 Days | Free of Charge | |
| 31day(s) & Above | Every 1day(s) | SGD1.00/1day(s) |
| Round Up Unit | 1day(s) | |
COD Domestic Shipping Service Fee
| 1transaction & Above | Every 1transaction | SGD2.00/1transaction |
Vetted Administrative Fee
| Total Buy For Me Product Price + Total Domestic Shipping Fee | ||
| SGD1 & Above | Total Buy For Me Product Price + Total Domestic Shipping Fee's 0% | |
| Round Up Unit | SGD1 | |
| Description | For business customised service requests. Please contact us in advance for more details. | |
Singapore GST 9% (Air)
| Total Product Price | ||
| SGD0.01-400 | Total Product Price's 0% | |
| SGD400.01 & Above | Total Product Price's 9% | |
| Round Up Unit | SGD0.01 | |
| Description | Only applied if the air shipment CIF exceeds S$400 | |
Shipping Method Amendment & Document Handling
| 1shipment & Above | Every 1shipment | SGD10.00/1shipment |
| Description | Please do not ship Sensitive items as Normal. Minimum S$10.00 handling fee applies, depending on route. | |
China 2A. Normal Goods (Singapore)
| Weight | ≤ 50.0000 kg | |
| Weight | ||
| 5-50kg | First 5kg | SGD18.00/5kg |
| Continue 1kg | SGD3.00/1kg | |
| Round Up Unit | 1kg | |
| Weight | > 50.0000 kg | |
| M3 | ||
| 1m3 & Above | First 1m3 | SGD130.00/1m3 |
| Continue 0.1m3 | SGD13.00/0.1m3 | |
| Round Up Unit | 0.1m3 | |
| 0.1m3 can contain up to 50kg | ||
| Duration | 10-15 Working Days | |
| Description | Vessel: Mon-Sat Single Parcel Limit: 150 x 80 x 80cm, Weight 30kg (If exceeded: Contact us) Multiple Cartons One Shipment Volumetric = Length x Width x Height (cm) / 1000000 1m³ = max 500kg GST of 9% applies to the total value of all shipments (Cost + Insurance + Freight). | |
China 2A. Sensitive Goods (Singapore)
| Weight | ≤ 50.0000 kg | |
| Weight | ||
| 5-50kg | First 5kg | SGD22.00/5kg |
| Continue 1kg | SGD4.00/1kg | |
| Round Up Unit | 1kg | |
| Weight | > 50.0000 kg | |
| M3 | ||
| 1m3 & Above | First 1m3 | SGD150.00/1m3 |
| Continue 0.1m3 | SGD15.00/0.1m3 | |
| Round Up Unit | 0.1m3 | |
| 0.1m3 can contain up to 50kg | ||
| Duration | 10-15 Working Days | |
| Description | Vessel: Mon-Sat Single Parcel Limit: 150 x 80 x 80cm, Weight 30kg (If exceeded: Contact us) Multiple Cartons One Shipment Volumetric = Length x Width x Height (cm) / 1000000 1m³ = max 500kg GST of 9% applies to the total value of all shipments (Cost + Insurance + Freight). | |
Add-on Service Fee (optional)
Repackaging •
| Parcel Quantity | ||
| 1parcel & Above | Every 1parcel | SGD2.00/1parcel |
| Round Up Unit | 1parcel | |
| Description | We may remove the seller’s packaging (delivery carton, not product packaging) and repack items into a smaller box or poly-mailer. By selecting this add-on, you accept that Com&Buy is not responsible for any loss or damage. Sellers are responsible for adequate original packaging, and removing it is at your own risk. | |
Reinforcement Packaging •
| Actual Weight | ||
| 2kg & Above | Every 2kg | SGD2.00/2kg |
| Round Up Unit | 2kg | |
| Description | Our standard offering is bubble wrap. Charge by actual weight. Please note that adding extra materials will increase the overall weight of the package. | |
Insurance
| Total Product Price | ||
| SGD0.01-2000 | Total Product Price's 5% + SGD5.00 | |
| Round Up Unit | SGD0.01 | |
| Description | For an insured parcel, the compensation amount is up to S$2,000.00 The compensated amount please refer to the terms and conditions. For higher value, please contact us. | |
Additional Service
| 1charge units & Above | Every 1charge units | SGD10.00/1charge units |
| Description | Fees start from S$10 per request. 1 charge unit = S$10. For example, a request totalling S$50 = 5 charge units. Additional services are available, including adding carton boxes or wooden crates (cost varies by item size) and return processing (fees apply). Manpower assistance is offered based on availability. Please contact us in advance to arrange these services. | |
Other Fee(s)
Ship For Me ⋆
| Parcel Quantity | ||
| 1parcel & Above | Every 1parcel | SGD1.00/1parcel |
| Round Up Unit | 1parcel | |
Storage Overdue
| Total Storage Days | ||
| 1 - 30 Days | Free of Charge | |
| 31day(s) & Above | Every 1day(s) | SGD1.00/1day(s) |
| Round Up Unit | 1day(s) | |
COD Domestic Shipping Service Fee
| 1transaction & Above | Every 1transaction | SGD2.00/1transaction |
Singapore GST 9% (Sea)
| Total Product Price | ||
| SGD0.01 & Above | Total Product Price's 9% | |
| Round Up Unit | SGD0.01 | |
Vetted Administrative Fee
| Total Buy For Me Product Price + Total Domestic Shipping Fee | ||
| SGD1 & Above | Total Buy For Me Product Price + Total Domestic Shipping Fee's 0% | |
| Round Up Unit | SGD1 | |
| Description | For business customised service requests. Please contact us in advance for more details. | |
Shipping Method Amendment & Document Handling
| 1shipment & Above | Every 1shipment | SGD10.00/1shipment |
| Description | Please do not ship Sensitive items as Normal. Minimum S$10.00 handling fee applies, depending on route. | |
Oversize / Overweight
| 1charge units & Above | Every 1charge units | SGD50.00/1charge units |
| Description | Oversize Exceed 150*80*80cm = Fee x1 1 side exceed 2.5m or 3 sides total exceed 4m ➜ Extra Large = Fee x2 Overweight Single parcel exceeds 30kg = Fee x1 Single parcel exceeds 60kg ➜ Extra Large = Fee x2 | |
