We're excited to introduce the new Com&Buy platform, redesigned to make international shopping and shipping simpler, more convenient and easier to manage.
Whether you're purchasing products from overseas sellers or forwarding parcels internationally, our new platform brings your orders, shipments and account management together in one place.
This update is more than just a new look. We've rebuilt the experience to make it easier for you to shop overseas and arrange delivery to your doorstep.
What's New?
1. A Fresh, Simpler Experience
We've redesigned Com&Buy with a cleaner interface, improved navigation and a more straightforward ordering process.
Finding the right service, submitting requests and managing your purchases is now easier, whether you're shopping on your computer or mobile device.
2. Easier Buy For Me Requests
Need help purchasing something from an overseas seller?
Our Buy For Me service now offers a more direct ordering experience.
Simply provide your product link, enter the required details, review your order and submit your request.
There's no longer a need to add products to a shopping cart before checking out.
3. Better Parcel and Shipment Management
Once your parcels arrive at our warehouse, you can manage them through your Com&Buy account.
The new platform makes it easier to:
View parcels received at our warehouses
Select eligible parcels for international shipping
Consolidate multiple parcels into one shipment
Review available shipping options and fees
Monitor your shipment status
You have greater visibility over your parcels, from warehouse arrival to international dispatch.
4. Improved Ship For Me Experience
Already purchased something from an overseas seller?
Our Ship For Me service allows you to use Com&Buy's overseas warehouse network to receive eligible parcels and arrange international delivery.
With the new platform, you can manage your incoming parcels and arrange shipments through a more streamlined process.
5. Manage Everything in One Account
Your Com&Buy account now brings together important information, including:
Buy For Me orders
Warehouse parcels and shipments
Order and shipment statuses
Wallet balance and transactions
Payment and account information
This makes it easier to keep track of your international shopping activities without switching between different processes.
More Improvements Are Coming
We're introducing the new platform progressively, with further improvements planned as we continue refining the experience.
During this transition, some features may be adjusted or updated based on operational requirements and customer feedback.
Our priority is to provide a reliable platform that makes international shopping and shipping easier to manage.
What About Existing Orders and Shipments?
Existing orders and shipments will continue to be handled according to their applicable arrangements.
If you have an order or shipment from our previous platform, please follow the relevant transition instructions provided by Com&Buy.
Any changes affecting existing accounts, balances or orders will be communicated through our official channels.
Buy Overseas. Ship to Your Door.
Our goal remains the same: helping you access products from overseas sellers and arrange international delivery without unnecessary complications.
With a refreshed platform and improved order management, we're making it easier to shop across borders.
Welcome to the new Com&Buy.